Our Customers

Hello Roland:

My mattress arrived yesterday. Thank you so much for your excellent and fast service. I will definitely be contacting you when the other mattress goes south. ( smile ).

Thanks again
Val from Tracy Ca
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Hi Roland,

This is the second crib mattress I have ordered from you for my second grandchild! The first one is great, and our grandbaby loved it from the first day it came. He had a little bit of a flattening issue with his head which the water mattress helped greatly, by the way. My kids (the parents now) were raised on water mattresses from cribs on up, and I still sleep on one also, so we are carrying on the tradition.

Thank you so much!
Connie
Freeport IL

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Good Morning Roland!

I just wanted to take a moment to thank you for the double extra wide, extra long twin mattresses suggestion to get my wife back into my cal king waterbed. The bed is perfect, Christa loves it and life is great!! All thanks to you!! You always manage to save the day.

Best regards,
Lew

BLOSSVALE
NY

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Thanks a lot Roland for keeping in contact with me, that meant all the difference in the world. It was very good doing business with you, and hope to do some more. I will definitely recommend you to any friend's and family here in Tucson, AZ. I am really looking forward to trying out my new bed. I will call after I have had a good nights sleep in the bed to tell how I like it.

Thank you very much, Sincerely: Peter
Tucson AZ
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Hi Bedderguy;

I just had to write to let you know how satisfied I am. After many years, my original water bed mattress finally gave up. After a lot of researching, I settled on an air frame mattress, which I purchased from your web site. Last night was my first night sleeping on the new bed, and it is a night and day difference from the old hard sided bed. Thanks for the quality service, fair price, and awesome nights sleep!

Tom H

Cold Spring New York

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Hi Roland

I just wanted you to know that my husband and I ABSOLUTELY LOVE our new mattress!! After talking to you, we decided on the 95% waveless and it was the best decision we have ever made regarding a bed!! I have invited many people to just lay down on our bed... it has the feel of a regular bed yet the warmth and comfort of a waterbed. We couldn't be happier!!

Thanks again for your advice...

Dianna

Akron OH

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Hi : Just wanted to let you know that I received it on Monday and have had three glorious nights of rest on it. This is a WONDERFUL waterbed mattress. I would recommend this one to anyone who was looking for a replacement or even switching to a waterbed. Thank you for the prompt service.

Bonnie H
Elizabeth, CO

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Hi Roland,

"In bed we laugh. In bed we cry. In bed we're born. In bed we die." Ilka Chase

We think your history page is fab! It made us laugh and our water bed jiggled.

Happy forever on our waterbed,

James Karen and Alba Francesca
Hollywood Ca

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hi Roland
;Incredible service, and incredible patience in dealing with incoherent, sleep-deprived Jim (weird backshift)

That mattress had all the features I was looking for...glad to hear I made the right choice!

Which is to say: It has arrived. Thanks again

~Jim V
Beaverton, OR
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Dear Roland: I received the mattress yesterday (that was so QUICK) and put it in my sons crib today, I can't wait to put him in his own bed tonight. You cannot imagine how excited I was to find this bed. I have 2 older children who which slept in my waterbed until they were 5. I still have to kick them out of my bed. When they were small I did not have internet and could not find such a bed.. My youngest and last child is 10 months and will not sleep on a regular mattress so I am hoping this bed will be his bed of choice. I have a feeling he is going to love it. I plan to recommend your website and the mattress to everyone I know and probably some people I just happen to discuss baby stuff with.

Hello again, I wanted you to see how this purchase has made me a very happy mom. I didnt have a chance to make the bed before he got sleepy, I just laid a blanket over the mattress and put him in his crib. I hope you can open the attatchment, it's nothing bad I Promise.

Thank you ... Vickie M Rhome Tex.

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Thanks Roland..

This is Joy.. and you gotta hear my story.. There was 5 kids in my family.. My parents and 4 of the kids slept on waterbeds.. the 4 of us still sleep on waterbeds.

My older brother never slept on a waterbed... when he and his wife had baby #3, they had a whole change of view. The baby was very small, fussy and didn't give them ANY rest. His wife was at the end of her wits, when I brought over the crib waterbed. She put the baby down and he was asleep within 15 minutes.. Sister-in-law declared.."It won't last.. he'll be awake and screaming in a few minutes" Well, THAT NEVER HAPPENED. They were able to sleep that night for the first time since the baby came home. That kid slept on the crib waterbed until he outgrew it and they put him on a S/S. OK, this kid grew up and now has 2 kids of his own,, and yes, they sleep on waterbeds.

Joy
Carlsbad NM
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Hi Roland:

I just wanted to say how impressed I am at the level of personal service and knowledge you provided me with. It is rare to find an individual so willing to go to such extents to make sure a customer is provided with the knowledge they need to have full satisfaction with their purchase.

I commend you on your commitment, and your company for hiring you.

Thank you for all your help. It was very much appreciated in the setup of my new mattress.

I will do business with your firm again. I am sleeping well and enjoying my new airbed, thanks to you.

Have a great day, Roland.

Peggy R

Rochester, NY

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Hi Roland,

We just wanted to express a big thank you for all your help with the delivery of our new watermattress, everything went well with the order and sleeping comfort is once again like before..:)
We wish you all the best

Regards Christer

Christer O
Malmö
Sweden

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Aloha,

Just thought I would let you know we are Hawaii residents and sleeping on air. The Egret is absolutely everything we could ask for and more. I believe our next door neighbors will be purchasing one soon. Two minutes on ours was enough to make them believers. Thanks again for all my restful nights sleep.

Mahalo, Cynthia,
Hawaii
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Hello,

Thanks for all your help with our mattress. I was in the process of filling it when you called. You were right; after three days the fiber expanded and the mattress is great!! I'm so happy to have found you on the net. You provided better service, three time zones away, than I have received down the street.

Have a great day.
Lee & Linda
Florida
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WOW!!!

About 45 minutes after I emailed today the order showed up at my doorstep! The bed is already full and heating up. I can understand why you've been in business as long as you have, if only more companies exhibited your level of service. I will most likely be a repeat customer and I will certainly recommend your store to friends.

Thank You and Have a Great Weekend,

Steve

Texas

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Hi, Roland,

Just letting you know that we are extremely satisfied with our new water bed. We have been using it for about three weeks.

My husband has back problems, which have more or less resolved now that we are back on a water bed.

Thank you for all your help with our little hiccup with the installation instructions.

Regards
Frank & Judith Seville

Florida

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Hello:

I enjoyed the article about your store
in the New York Times. Been sleeping on a waterbed for 25 years, and dread the nights spent on the road in hotel rooms, where I am
forced to try to get comfortable on an innerspring. It's good to know that
when it's time to replace the matress we have now, there will be at least one
store in the country that we can rely on to have what we're looking for.

And, what the hell, it's still groovy.

Jeff

Arizona

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It is just way too comfortable!

Thank you for recommending and selling us our new bed. We absolutely love it . . . and I didn't even put in the foam eggcrate. Nor the fleece underpad that we used to use. Maybe later, but right now it feels like sleeping on a cloud.

Thanks for the great service!

Nancy

Fort Brag Ca,

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Hi,

Just wanted you to know I received our bed the next day. What a blessing, you are wonderful to do business with. It is nice to find someone who is willing to help you after you sign the credit card slip. I want to thank you again and tell you how much we appreciate your concern for us and our satisfaction..
P.S. All our friends and family have been checking it out so don't be surprised if you get a few more orders..

Thanks again.
Melissa & David
Pennsylvania
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Hello,

A few weeks ago we bought a Thermoshield insulating cover at your store, and you asked for our feedback. Well, we are completely satisfied with the cover! The waterbed has been unplugged since that day, and we're saving a bit on our rising electricity bill. We will recommend this to others.

Thank you very much for the suggestion...

Barry

California
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Dear Roland,

I read about your store in my local paper today, The Orange County Register.

I bought my first "used" water bed in the early 1970's. It was a frame, a liner, a heater, and a bag that I filled with water. I lived in an apartment at the time and I was in love with my bed.

I moved the bed to my town home in 1976. Have gone through two or three mattresses and now I have one of the "waveless" mattresses in that it has baffles inside but you still fill it completely with water and I have a heater and a liner. The mattress was around $300 as I remember but I would never, ever go back to a regular bed - I figure I have been sleeping on a waterbed for over 32 years now.

If and when I have to be moved to a retirement home (many many years from now) my bed goes with me or I am not moving!

Joan

Brea, CA

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Hi,

I was in the other day getting H20 conditioner for our waterbed we purchased from you about a year ago out here in Benicia. We checked out your web site. You did a fantastic job. As I said the other day, buying the waterbed from you was the BEST investment we have ever made.

                               Happy New Year.
                               Rick & Susan
California

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Hello:

I enjoyed the article in this mornings San Francisco Chronicle paper and bookmarked your web address. My daughter won't sleep on anything else, having a waterbed as a baby, she is now in college and we will both be moving to Baltimore next year. Hopefully you will still be in business so we can order a new waterbed at that time. hers is so old, and we have been unable to find a replacement. If it will hold out until she graduates we will be happy.

Thanks Elayne

Lincoln
Ne

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Hello Roland,

I was so astonished and excited when I read about your store and passion for waterbeds in the Saturday Home and Garden section of the Contra Costa Times. My wife, Darlis, and I feel that same passion that there is nothing better to sleep on than a waterbed.

Our bed is a California King Size as I am 6'6 and this bed was the only one I ever found to accommadate my size. I am so glad you are located near us. Looking forward to coming into your store for a visit.

Thanks,
Bob and Darlis Oakley, CA

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Roland,Hi!,

We received our airframe mattress and our
thermoshield a few weeks ago, and I wanted to tell you how much we love it! I have been sleeping so much better now, I love the air frame it is so nice, and we love the thermoshield, we don't need a heater at all with it. We live in an area that never really gets cold or hot and I am glad to not have to worry about using a heater Well I just wanted to let you know how much we
love our bed.

Thanks for all your help, Carolyn

Texas

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Hi,

I just wanted to let you know that we received and installed our new waterbed mattress. We were very impressed with how quickly the order was processed and even more impressed with the quality of the mattress. The only thing we don't understand is why we didn't order a new mattress sooner!

Pleasant dreams!

Bill and Kathy

Ohio

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Dear Roland,

Just a quick note to let you know that all is well...I am just off to bed now...It is wonderful having a waterbed again. I am very impressed with the Air Frame...It is very comfy...Several friends have asked me where they can get one, so if you start getting inquiries from Whales you know who pointed them in the right direction!

Have a Wonderful New Year and thanks for all your good advice...

Cheers! Kay

Wales

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Read an article about you and your business from theNYTimes News Service. Delighted to learn about your history and dedication to the value of waterbeds. I've used several over the past twenty five years, installing the latest replacement just this past summer. I put the old one out in the backyard, patched it and it made a great play surface for me and my three year old great granddaughter. Her eyes got big when I told her she could do anything she wanted out there, breaking all the rules for the inside bed. I firmly believe my back-to-the-womb sleeping accommodations have made me a healthier person, emotionally and physically, through the years - I'll be 71 in a couple of weeks. I love the movement, the winter warmth, the simplicity of it. I use a Woolrest cover under the sheet to keep my distance from the plastic, and that adds to my comfort. My husband, now gone, wasn't quite so sold on it as I've always been, but he had a bad back and always wondered if he'd do better on a firm support. I've read recently that research suggests the conforming surface is actually better for stressed spines. Thanks for your dedication.

Keep the faith!

Dolly Shafter, Ca

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Hi Roland:

I just wanted to let you know that the liner arrived today and I have installed it and it fits like a glove.

You guys are #1 in my book and I will bookmark you for all my future needs. I have some friends that have water and air beds and I will highly recommend you to them. Once again THANK YOU
for all your help and speedy delivery.

WARD;

Idaho

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Hi Roland

Hopefully it won't get a hole again any time soon, but
if so you know who we will call. Thanks for all your
professionalism and keeping me posted on the progress.
Your outstanding customer service should be
commended.

Andrea

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Dear Bedderguy;

Thanks so much for your communication with your customers...We did recieve what we ordered from you and we love it! I'm recomending you to others in our area...again thanks for the great service and great product...

Sincerly Dave

Cuyahoga Falls, Ohio

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Hi Roland;

Thanks for helping me with the waterbed frame questions...The other mattress company finally pulled through with replacing the broken frame, but it took longer than we had expected...

It's people like you that help make the sun peek through stormy skies...

Sincerely

Laura Pleasanton Ca,

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ôô
>
V

Hi Roland,

Just wanted to thank you for answering ALL of

my many, many questions regarding trying to find

the exact waterbed mattress like we had before we

lost it back in l998 due to water damage we had in

our house. A year ago I asked you a ton of questions,

and then about a month ago I asked more. You were

always wonderful in getting back to me quickly with your many

helpful answers and I just wanted to say thank you and

tell you I really appreciated all the help.

I wish I had discovered your website sooner. Anyway, we are in "guarded" high

hopes that this just might be THE ONE we are looking for. The

one we are looking for, we called our miracle bed, because it

totally took care of all my back pain, no other mattress like it.

I will let you know.

Thank you again!!! How much longer do you think you

will sell waterbeds??? Hopefully forever! =0)

Thank you,

Janet North Bend, OR

* * * * * * * * * * * * * * >^,,^< * * * * * * * * * * * * *

Awesome, Roland!

Thank you so much for keeping me informed! Both of my
childen had this type of crib mattress - the one I ordered today is for my first grandchild! Best thing I could have done for my children - and for myself; they slept through the night from the first time they slept in their crib. Thank you for keeping these mattresses available - and affordable!
Bless you and yours now and throughout the new year!

Cynthia

Marlboro, MD

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Roland;

Thanks for the excellent customer service that you provided!... I buy alot of products through the internet and I was very pleased with the outcome of your companys service!..... I'm sure that the bedspread will be beautiful and believe me if anyone I know wants to know where I purchased it, I will refer them to you! Thanks again and we will be talking soon when I order the pillow shams!

Lisa, Glendale Ca, United We Stand!

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Hi Roland,

Just read the article about you and your waterbed life story and just had to write and tell you, I can tell you the almost exact same story. I saw the article in the Orange County Register where my ex Mike now has only one store left in Fullerton. He started business back in 1973 in the Orange Circle. That's because he had a bean bag mfg/dry cleaner/head shop. He lived in this store and slept on a waterbed and customers became interested and wha laa. In 1984 I joined him and we lived the next 15 yrs selling waterbeds in a chain of 5 stores in the LA, OC areas. Our daughter (now 14) also came from that nice warm womb right into a little crib size flotation system. We were the regular old Mom & Pop waterbed business. Over the years we also got down to one store. In 1997 Mike and I seperated but still remain very good friends and still sleep on a waterbed. I found your story sweet and wanted to share mine with you.

Laurie

Fullerton, Ca

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Roland,
I read the article about you in the NYTimes. We have been on a water bed for 30 years.Glad to know that there are people like us. I really enjoyed your story, and your website is delightful to see and hear.If we ever travel out west we will visit your store!

Best regards,
MJ

Rye Brook, New York

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My wife and I have slept on every form of water bed for the last 35 years. We have owned everything from the old "slop bag",to fiber fill to baffles,and tubes and now our present pillow top soft side matresses that we bought from you. I say MATTRESSES because we purchased one for my daughter at the same time and all of us enjoy a great night's sleep.
Your good advice, products and service are a testimonial to your many years in business. Keep up the good work.

D & DEE
Martinez, CA

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Hi Roland

I have a king dead bed. Occasionally, I get a back ache. After reading about you in the NYTimes, I remembered that when I slept on a waterbed, I felt great in the morning.

James

Austin Tx

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Hello:
I enjoyed the article about you and your product in the NY Times. I've had a waterbed for decades and love them. Recently I've went to regual bed, but once my two cats visit their ancestors, I'll be back to a waterbed. Hang in there, it was a very entertaining article. And Gallagher for Gov. ha ha

Rick

Largo Fl

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Hello Mr. Formica

I just read an article about you and your store in theNew York Times article and I just had to write to you. I bought my first waterbed when I was 30 (18 years ago) after my divorce much to my parents protest that "You don't need something that silly". My closest friends and family have been telling me for years "to get rid of that stupid waterbed" "it is too hard to move and put together and you don't need it" "Get a regular bed" Well I stay firm and defend my bed! I love my waterbed and even at 46 will not give up my comfort. I plan to show your article to them all and say "HA"! (I just moved to a new house 2 months ago and I am still hearing "get rid of that thing" from all who helped me move). I also bought my son a water bed when he was five and he still sleeps on one too. I enjoyed browsing your web site and will visit it again. Thanks for the enjoyable article and web site.

Sincerely,
Christine

Davenport Florida

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Thanks, I know I will be happy. I am using my original mattress that is
at least 20 years old, never leaked but
does have a stand up liner. My mattress is starting to harden and is
getting discolored so I am glad it gave me
a warning to replace it. After searching the Internet the mattress I
ordered from you seems to be the best
quality I could find. The local waterbed stores are getting fewer all
the time and didn't have anything close
to the quality of your mattress. I do use the conditioner but after 20 plus years it doesn't owe me anything.
I could really sell waterbeds because 20 years ago it cured my back problems when nothing else would.
It only took a few days.

James

Louisville Ky.

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That is so nice of you. I REALLY appreciate getting it that fast.

It is amazing to get such wonderful service and assistance.

Thanks again.

Ellen

Kittery, ME

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Hay Roland,

Just wanted to let all your customers know that we are very satisfied with my third water bed. I purchased my first water bed from your store in El Sobrante, CA many years ago. My second one in 1987, and my third in 2003. Your wonderful service and help with a comforter I had purchased in 1987, and had my heart set on getting another one. Today I checked my e-mail and I am so happy to hear I can come down and pick my comforter up and bring it home, just to see if I will like it. Your the greatest and believe me, you will be hearing my name when customers come in.
I show everyone my new bed and refer them.
"Completely Satisfied"
Much Thanks,
Linda

El Sobrante, CA

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I hope all is well and so far the bed has been a blessing. I have one question. I have nice sheets and should the bed spring a leak, would the chemical they gave me to put in the water stain my sateen sheets? But I tell ya, I have never slept better in my life. Thank you. And the bed is Just awesome to look at. EVERYONE that sees it just drops their JAWS!!! They are in AWE! I refer them to you every time and brag about you and your kindness. Hoping to send business your way. You were good to me, and I hope I can get more business your way in return. Thank you so much and should I ever need anything ever again, just advice period, I know in fact the ONE person to turn to.

Thank you for everything.

Mandy

Sirerra Vista Arizona

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We bought a waterbed mattress at your store in December. Thank you so much for being there with just what we needed. I am sleeping again! I thought it was an age thing. It was a bed thing!

Sherry & Tom Nelson

San Mateo CA

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Dear Roland

We want to thank you very much for your expertise and help in choosing our new waterbed...

We were very apprehensive in the upgrade because our old waterbed was so comfortable but thanks to you we now have a superior waterbed...

Irene and Father Leon

Pinole CA

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Dear Roland;

Just wanted to let you know we received our waterbed in Taiwan via Chicgo. We filled it and have been sleeping quite happily for over a week...We love it..Thanks so much for the excellent service - we'd recommend you to everyone...

Again thanks Duffy n Megan

Taiwan

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Hi Roland,

My new mattress arrived and I put it together yesterday (with a little help)
and had the best nite's sleep I've had in months. It's very comfortable and
the mattress cover is so pretty I didn't even want to put a sheet on it :).

I am very pleased and I think it's money well spent. I just wanted to say
thanks for your help and fast service. I would not hesitate to recommend
this mattress, and your company, in the future.

Stephanie

Rialto Ca

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Dear Bedderguy

I have some info for you about waterbeds that might be useful to you. I have always had trouble with my back hurting from a bone disease I was born with. I always looked for the hardest mattress and I even had a mattress made with a bed board built into it. When I got married my husband wanted to get a waterbed. I was afraid to try it for fear my back would hurt even more. When we moved to Maryland 28 years ago I decided to do some investigating on waterbeds. I contacted Johns Hopkins Hospital here in Baltimore which is a world renowned hospital. I asked to speak to a doctor in the Orthopedic department. Surprisingly, I was put through to the Ortho dept. and the receptionist put me through to one of the ortho doctors. I told the doctor I was thinking of getting a waterbed but worried that it would make my back worse. He told me a waterbed would be one of the best things I could do for my back because it would give support to my whole body. He was right. My back stopped hurting when we got the waterbed and believe it or not we still have the same full wave mattress we bought then. It has never leaked. I thought it would interest you to know that one of the most prestigious hospitals in the world recommended a waterbed 28 years ago. Now if we could only get the public to realize how great they are for back problems, not to mention always having a nice warm bed to crawl into on cold nights.

Bonnie Amell

Baltimore MD

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Thank you Roland.

I have purchased from you in the past and we are ALWAYS pleased with your service! Since we have moved to Modesto now, it is harder to come by your shop. Thanks again for always providing such great service. I don't know what we would do if we did not have you.

Look forward in receiving our new bed!

Modesto, CA

Wendi

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Thanks, Roland.

I checked around a bit and you gave me a pretty good deal on the bed from what I can find.

Plus, your service was outstanding and you're a cool guy. I'd definitely send all good people your way when they're shopping for a bed!

Thanks again,

Vince

Sacramento. CA
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Hi Roland;

We received our order on Friday afternoon. The captain's bed arrived just as described and in excellent shape. It is just what we needed for extra space and we slept on it that night.

Thank you for your information, being willing to work within our time frame and being so helpful. We appreciated doing business with you and will certainly recommend you to our friends.

Absolutely! You may use my comments. I don't know if I told you but after hours of research and some phone calling - you were the ONLY one so cheerful and helpful and willing to make this work.

Have a great Memorial day weekend!

LuEmma Hixson

Hartville, MO

Hi Roland:
Just wanted to thank you for your great service. We've been sleeping on a waterbed for over 30 years, and it's becoming difficult to find quality mattresses and accessories here in New Jersey.
We received all items quickly, and everything has met or exceeded our expectations.

We're so happy we found you, and we will be ordering from you again.

Tom and Joan Chmielewski

Plainfield, NJ

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Thank you for your comments...

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